Accessibility statement

Accessibility statement for Drinkaware

This accessibility statement applies to the Drinkaware website,

This website is run by The Drinkaware Trust. We want as many people as possible to be able to use this website. For example, that means you should be able to:

  • change colours, contrast levels and fonts
  • zoom in up to 300% without the text spilling off the screen
  • navigate most of the website using just a keyboard
  • navigate most of the website using speech recognition software
  • listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)

We’ve also made the website text as simple as possible to understand without compromising medical advice.

AbilityNet has advice on making your device easier to use if you have a disability.

How accessible this website is

We know some parts of this website are not fully accessible:

  • Most older PDF documents are not fully accessible to screen reader software
  • There’s a limit to how far you can magnify the map on our ‘contact us’ page
  • The ‘hamburger menu’ is not fully accessible.

Feedback and contact information

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille:

  • Email:
  • Tel: 020 7766 9900

We’ll consider your request and get back to you in three (3) days.

If you cannot view the map on our ‘contact us’ page, call or email us for directions.

Reporting accessibility problems with this website

We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, please notify us by emailing us at using the subject heading “Accessibility”. Please provide as many details as possible such as where it was found (the URL), what the issue is, screenshots or screen recordings.

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Technical information about this website’s accessibility

The Drinkaware Trust is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Drinkaware uses Siteimprove to continually monitor and assess our accessibility rating and help facilitate improvements to make our website compliant with accessibility guidelines. Our current rating [August 2022] is 87.4%. The breakdown of compliance is as followed:

Level A: 89.6%

Level AA: 84%

WAI-ARIA authoring practices: 100%

Accessibility best practices: 73.6%

Non-compliance with the accessibility regulations

The following have been identified as not being applicable across all pages or in some instances reducing our accessibility rating:

  • Colour contrast is not sufficient
  • Headings are not structured
  • Link without a text alternative
  • Inline frame without a text alternative
  • Empty headings
  • Element IDs are not unique
  • Hidden element has focusable content
  • Page language has not been identified
  • Visible label and accessible name do not match
  • Button without a text alternative
  • Page has no headings

Content that’s not within the scope of the accessibility regulations

PDFs and other documents

Some of our PDFs and Word documents are essential to providing our services. We will look to review and update PDFs and Word documents moving forward.

The accessibility regulations do not require us to fix PDFs or other documents published before 23 September 2018 if they’re not essential to providing our services.

Any new PDFs or Word documents we publish will meet accessibility standards.

Live video

We do not plan to add captions to live video streams because live video is exempt from meeting the accessibility regulations.

What we’re doing to improve accessibility

We will continue to use Siteimprove to monitor any new and on-going accessibility issues and do cycles of work to rectify where possible.

We will continue to review and test the website regularly to ensure we are living up to best accessible practices. We will incorporate accessibility into the development of our products.

Preparation of this accessibility statement

This statement was prepared on [date when it was first published]. It was last reviewed on [date when it was last reviewed].

This website was last tested on [date]. The test was carried out by [add name of organisation that carried out test, or indicate that you did your own testing].

We used this approach to deciding on a sample of pages to test [add link to explanation of how you decided which pages to test].



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