What are my next steps?
It’s normal to feel unsure about whether you need support. If your current drinking habits have been on your mind, our Drinking Check is a good starting point to get a clearer picture of how alcohol might be affecting you. You can find it at the bottom of this page.
All you need to do is answer up to 10 short questions and you will receive a summary showing your level of risk, alongside practical tips and support options tailored to your results.
Other reasons to you may decide to contact your local alcohol support service:
Please note - If you think you may be dependent on alcohol, stopping suddenly can be dangerous and even life-threatening. If you experience withdrawal symptoms like shaking, sweating or nausea, speak to your GP or a local alcohol service before reducing or stopping your drinking. They will be able to help you safely reduce your drinking.
Reaching out for the first time can feel daunting, but alcohol support services are there to welcome you and listen. Teams are friendly, understanding, and trained to help you make sense of what you’re feeling. You don’t need to have everything worked out before you reach out. Many people say they feel a sense of relief simply by talking to someone who cares.
You can get in touch with an alcohol support service in whatever way feels most comfortable. You do not need to speak to or be referred by your GP to access support. You can call the service directly or complete an online referral form (where available). Check your local options using our service finder. No matter which way you decide to make contact, you’ll be met by someone whose role is to understand what you need.
Your first appointment is an opportunity for you to talk about your drinking and how it impacts other areas of your life, including your physical and mental health, as well as your relationships with the people around you. The aim is simply to understand what feels right for you and what kind of support could help.
Support is centered around you. You will work with an alcohol support worker to agree on what you would like to achieve. That might mean cutting down, stopping drinking, or getting clearer information so you can make decisions in your own time.
Together, you will create a plan that fits your needs. This might include one-on-one sessions, group support, medical help, or practical advice. You will have regular check-ins to see how things are going and adjust the support if your needs change.
If you need extra help, services can connect you with other free support in your area, such as mental health teams, housing support, employment advice, or family services. The aim is to make sure you have the right people around you.
Some services will have staff or volunteers who have been in a similar situation to where you are now. Speaking with someone who genuinely understands what you are experiencing can feel deeply reassuring – it shows that change is possible, even when things feel difficult.
If you’re not ready to contact your local alcohol support service, there are other ways to get help and find space to reflect on your drinking.
Our alcohol support services section provides a range of advice, guidance and support to help you on your journey.
Free online chat service for anyone who is looking for information or advice about their own, or someone else’s, drinking. Our trained advisors are on hand to give you confidential advice. Drinkchat is available from 9am-2pm on weekdays.
Free, confidential helpline for anyone who is concerned about their drinking, or someone else's.
Helpline: 0300 123 1110 (weekdays 9am–8pm, weekends 11am–4pm)
If you are in Scotland, you can also contact Drinkline Scotland on 0800 7314 314.
UK-wide treatment agency, helping individuals, families and communities to manage the effects of drug and alcohol misuse. If you are over 50 and have concerns about your drinking, you can also call the helpline.
Helpline: 0808 801 0750
AA supports the recovery and continued sobriety of individuals. Meetings are available online and in person.
Helpline: 0800 917 7650
Email helpline: help@aamail.org
Al-Anon in the UK and Republic of Ireland offers support to families and friends affected by someone else’s drinking.
Helpline: 0800 008 6811
Information, advice and local support services for families affected by alcohol and drugs. Please note ADFAM do not operate a helpline but general queries can be made on 07442 137 421 or 07552 986 887.
Information, advice and support for children of alcohol-dependent parents and anyone concerned with the welfare of a child.
Helpline: 0800 358 3456
Email helpline: helpline@nacoa.org.uk
Visit the National Association for Children of Alcoholics website
Confidential information, advice and support for anyone concerned about alcohol and illegal drugs.
Helpline: 0300 123 6600 (24hrs a day, 7 days a week)
Confidential non-judgmental emotional support, 24 hours a day for people who are experiencing feelings of distress, despair or suicide.
Helpline: 116 123 (24hrs a day, 7 days a week)
Email helpline: jo@samaritans.org (they try their hardest to get back to your email within 24 hours)
Information and advice about mental health and support services.
Helpline: 0300 123 3393
Scottish Families Affected by Alcohol and Drugs (SFAD) is a national charity that supports anyone concerned about someone else’s alcohol or drug use in Scotland. The helpline is open from 9am-11pm on weekdays with a call-back service on weekends
Helpline: 08080 10 10 11
DAN is a free and confidential bilingual helpline for anyone seeking alcohol and drug support in Wales. It operates 24 hours a day, 7 days a week.
Helpline: 0808 808 2234