Operations & Programmes Support Executive

About us:
Drinkaware is a leading charity concerned with reducing harm from alcohol. We do this by providing impartial, evidence-based information, advice, and practical resources; raising awareness of alcohol harms; and working in partnership with others to deliver behaviour change through our tools and interventions. The Trust is funded primarily through voluntary, unrestricted donations from alcohol producers, wholesalers, and on- and off-trade retailers, but acts entirely independently. 

If you’re passionate about making a difference and thrive in a role where no two days are the same, we’d love to hear from you. 

About the role:
As our Operations and Programme Support Executive, you’ll play a vital role in keeping our Operations and Programmes team running smoothly. From managing enquiries to supporting projects and events, your contribution will help us deliver our mission effectively and inclusively. 

Your responsibilities will include: 

• Providing responsive, professional support to customers and stakeholders. 
• Coordinating project administration and logistics for key initiatives. 
• Assisting with digital product support, including app-related queries and liaising with external agencies. 
• Collecting and reporting feedback to help us continuously improve. 
• Offering general administrative support, from scheduling meetings to processing invoices. 

This is a role for someone who enjoys variety, takes pride in delivering excellent service, and values collaboration. 

About you: 

We welcome applications from people of all backgrounds and experiences. You’ll bring: 

• Strong customer service skills and a proactive approach to problem-solving. 
• Excellent organisational abilities and attention to detail. 
• Confidence working with digital tools and collaborating with external partners. 
• Clear communication skills and a team-focused mindset. 

Experience in financial administration or e-commerce support is a bonus, but not essential. If you meet most of the criteria and are excited about the role, we encourage you to apply. 

Why join us? 

At Drinkaware, we value our people and offer a supportive, inclusive environment where everyone can thrive. You’ll enjoy: 

• Hybrid Working (two days a week in the office) 
• 30 days annual leave (plus Bank Holidays) 
• Bupa health cover 
• Matched company pension scheme 
• Life assurance cover 
• Wellbeing and learning grants 
• Perks and discounts platform…and more. 

Ready to make an impact? 

Apply today and help us work together to reduce alcohol harm across the UK. 

For full information please refer to the attached job description, our applicant privacy policy and read more about Drinkaware on our website. 

All candidates must be eligible to work in the UK and provide proof of your right to work in the UK.  

Closing date: 9am, Wednesday 7 January 2026 

Expected Interview date: 23 & 26 January 

Apply for this post by clicking on the 'Apply' link.  You should submit an up-to-date CV and a brief covering letter (maximum two pages) that outlines how you meet the requirements outlined in the 'About You' section in the Job Description and what you would bring to Drinkaware. 

Interviews may be carried out in person at our Moorgate offices. 

We are committed to equality, diversity, and inclusion and welcome applications from all communities. If you need adjustments during the recruitment process, please let us know. 

No agency support is required