About the Drinkaware Alcohol Vulnerability Awareness e-learning

The e-leaning has been designed for staff working inside venues; including bar staff, glass collectors, first aiders and anyone else whose role involves direct contact with customers throughout the night. By equipping staff with the ability to identify alcohol related vulnerability and take steps to help prevent customers from coming to harm, it is of benefit to any bar, club or venue where alcohol is sold.

Course contents

  • Who Drinkaware are and why they developed this course
  • What vulnerability means and what makes a person vulnerable to harm
  • How to spot harassment and how to help customers who have experienced harassment
  • Good advice for staff
  • How to act in situations involving vulnerable people (scenarios)

The e-learning content evolved from the Drinkaware Crew scheme, which provides training for dedicated staff working in large clubs and venues to promote a positive social atmosphere and to support the welfare of young adults on a night out.  The Drinkaware Crew training is endorsed by British Institute of Innkeeping, and recommended by the Home Office.

How much does it cost?

The course costs £20 + VAT per person.

What to do if you are interested in the e-learning?

To enquire about alcohol vulnerability awareness e-learning for yourself or your staff, email: elearning@drinkaware.co.uk